Sept 30, 2020 | Navigating Online Communications

Recorded on Sept. 30, 2020 · English · 1 hour · Free

In this interactive webinar, Navigating Online Communications: Essential Tips for Healthcare and Settlement Service Providers, speakers Jan Bailey and Shona Welsh of OVATION: Experts in Speaker Training will walk you through their 3-point ‘SPA’ strategy for effective online communications. You’ll walk away with practical tips you can immediately implement while working with your colleagues and clients including:

• Putting your ‘best face forward’ on camera
• How to engage and gain rapport with your clients in an online environment
• Harnessing effective speaking skills
• Special considerations when communicating with Canadian newcomers online
• And much more!

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