Client Support Services is now offering Case Management Training for Vulnerable Newcomers. This training will equip settlement service providers with the information to:
- Serve vulnerable newcomers through strategies developed by the CSS Case Management model
- Understand clients unique and complex needs
- Understand documentation best practices
- Foster a collaborative and welcoming spirit in your local community
- Use partnerships and information-sharing to leverage your organization’s assets
If you are interested in receiving this training in French or English, please contact christina.ugge@ymcagta.org for more information.