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Many of us might have experienced coming to Canada as an immigrant or refugee. The first years can be tough as you learn to adapt and then to integrate into society. In 2016, I came to CHEO and joined an amazing team who were working tirelessly to help newcomers. I found it disconcerting to hear the terrifying stories children and families went through on their perilous journey to arrive in Canada. Many of you who have been helping newcomers navigate through the complex health and settlement sectors...

On behalf of the entire N4 team, our hearts and thoughts go out to everyone around the world who has been impacted by COVID-19. When we first embarked on launching the N4 platform, the world was a different place, with no global pandemic on the horizon. Now, we are all monitoring the rapidly changing and unpredictable situation and we have implemented the necessary measures to do our part in mitigating the spread of this virus, including working remotely and using technology to maintain contact with...

As I write this welcome to the N4 Platform, I find myself reflecting on the path from its genesis to the present, it’s official launch. In 2015, when Canada began receiving the Syrian refugees, I was the Manager for Patient Experience at CHEO. I could hardly have imagined our experience establishing a Navigator role would grow to hosting a national network of like-minded individuals who believe in supporting an equitable experience for newcomers. Nor would I have dreamed of the incredible generosity...

As a long-time supporter of online learning, it is with great interest that I have been following the surge in the popularity of e-learning as we strive to fill our time in meaningful ways. I have been engaged as an e-learning practitioner for almost 20 years and have seen it as a learning method that has been slow to be adopted as some perceive it as a lesser form of learning compared to classroom instruction. E-Learning is an optional method of learning and will never replace the traditional bricks...

We know that our N4 platform launched after Mothers’ Day, but that won’t stop us from wishing all Moms a Happy Mothers’ Day. We thank all the mothers for your love and care and especially all the mothers working on the front-lines during this pandemic. Whether you are on the front line in the grocery store, or a hospital, your care and compassion are our beacons of hope during these critical times.

The N4 Team